Recover Unpaid Invoices. Keep Your Clients.

You only pay when that stage results in successful recovery. If Stage 1 doesn't result in payment, you don't pay the £5 fee. If you proceed to Stage 2 and get paid, you pay both the £5 and £10 fees at that point. Our pricing is entirely success-based.

If the Court rules against you, you don't pay our fees. This is extremely rare if you have a valid unpaid invoice with supporting evidence. We only take on cases with strong merit.

Yes. When you win your case, the Court has discretion to award you the court fees and our legal representation fees from the debtor. This is standard practice in debt recovery cases under CPR Part 45. The debtor pays these costs, not you.

Stage 1 (£5): Professional letter drafting, tracked postal delivery, debtor response monitoring, payment receipt confirmation. Stage 2 (£10): Solicitor-approved Letter Before Action, pre-action protocol compliance, interest calculation, tracked postal delivery, response monitoring. Stage 3 (£95): Claim Form generation, Particulars of Claim drafting, court filing, service on debtor, online tracking setup. Stage 4 (£45): Default judgment application, admission processing, defence response preparation, court submission, judgment receipt.

For businesses with regular debt recovery needs, we offer subscription plans starting at £49/month that include multiple cases. Our Professional plan (£149/month) includes up to 30 active cases with advanced features. Contact us for enterprise pricing.

RobinReturn fees are subject to VAT (20%). Court fees are VAT-exempt. The VAT on our fees cannot be reclaimed from the debtor, but the base fees can be recovered under CPR Part 45.

Our fees are based on successful recovery of the debt. If a partial payment settlement is reached, we charge a proportional fee. For example, if a £10,000 debt settles for £7,000, we charge 70% of the applicable stage fee.

No. The only costs are: (1) RobinReturn stage fees (as shown in our pricing), (2) Court fees (if you reach Stage 3+), and (3) Enforcement fees (only if debtor still won't pay after judgment). All costs are transparent and disclosed upfront.

If you obtain a judgment but the debtor still doesn't pay, enforcement options include: High Court Enforcement Officer (£75 + HCEO fees), Attachment of Earnings (£110 court fee), Charging Order (£110 court fee), Third Party Debt Order (£110 court fee). These are separate court procedures, each with their own fees, but RobinReturn guides you through them and all costs are recoverable from the debtor.

Absolutely. RobinReturn operates as a fully authorized legal services provider under SRA regulation. Every Letter Before Action we generate is solicitor-reviewed and CPR-compliant. Our court filings meet all HMCTS requirements. Everything we do is legally sound and court-admissible.

We handle B2B commercial debts including: unpaid client invoices (services or goods), professional fees (consulting, legal, accounting, creative), construction retentions and final payments, wholesale and trade debts, SaaS and subscription arrears, and service contracts. We don't handle consumer debts, disputed quality issues without evidence, international debtors outside UK, or debts under £200.

Average timeline: 14-21 days from upload to payment. 78% of cases resolve at the Letter Before Action stage (7-14 days). If court action is needed, expect 6-8 weeks total—still much faster than traditional methods.

We escalate to High Court Enforcement Officers who can freeze bank accounts, seize business assets, arrange controlled goods agreements (payment plans), and add interest and enforcement costs. Most debtors pay once enforcement begins. Our 89% success rate includes post-judgment collections.

None whatsoever. RobinReturn handles all legal complexity: we draft the Letter Before Action (solicitor-reviewed), file court claims in correct format, calculate interest and court fees, and manage all deadlines automatically. You just upload the invoice and approve key documents before sending.

Collection agencies take 15-25% commission and use phone calls and letters only (no legal backing). They cannot file court claims and often use aggressive tactics. RobinReturn uses fixed fees (£5-£595, not percentages), proper legal process (LBA, court claims, enforcement), solicitor oversight, and a professional, compliant approach.

Yes! Many customers upload entire aged debt reports. Our bulk processing tools let you upload CSV with multiple invoices, create cases in batch, track entire portfolio in one dashboard, and approve multiple LBAs at once. Volume users get dedicated account management.